All purchases are final. Should you order an item online from GojiSpa or request an item to be shipped and you received an incorrect item, we need to be informed within 2 days of delivery to consider replacement.

Any item that is purchased in store is considered final once you leave the premises, or as soon the item is opened – whichever comes first. If any purchased items are defective (product or packaging), please inform us immediately via management@gojispa.co.za so that we can take the appropriate steps.

All voucher sales are final. Should a voucher be purchased for a specific treatment, the voucher may be used for a different treatment, with the value of the original purchase applied toward the cost of booked treatment. If any voucher is used for a treatment of lesser value than the voucher, the difference will be added as a credit on the user’s profile, and will be able to be redeemed toward any purchases/treatments within the spa and/or hair salon.

Vouchers may not be redeemed for cash, nor will cash change be offered for redeeming a lesser value booking.

TREATMENTS

Something Beautiful is on the Way

We’re in the process of updating our treatment menu to bring you an even more refined and rejuvenating experience. While we make these changes, our treatment pages are temporarily unavailable.

Please check back soon – your next indulgence is just around the corner.
In the meantime, follow us on our social pages for updates and a sneak peek at what’s coming next.

You may also contact us here.

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